Pre-Order Terms & Policies

1. Who we are

VTee products are sold by V-TEE Golf Co. (INFiNIT Ventures) ("we", "us"). These terms apply to wholesale pre-orders, reservations and launch-list sign-ups made through this website. By submitting a pre-order or reservation you agree to them.

2. How pre-orders work

A pre-order reserves a production allocation of the items you select. It is a request to buy, not a completed sale, and we may decline or limit any request.

After you submit, we review your request and send an invoice to the email address you provided. Production for your allocation starts after the invoice is paid.

Delivery is targeted for December 14, 2026. The target is an estimate, not a promise, until your invoice states a ship date.

3. Prices, invoices and payment

Prices are in U.S. dollars and are wholesale prices unless stated otherwise. Shipping and any applicable sales tax are shown on your invoice. Resale certificates are accepted where applicable.

Prices can change before an invoice is issued. Once you receive an invoice, its prices are held for the period stated on the invoice.

Suggested retail prices and projected dealer margins shown on the website are estimates for planning only. Dealers set their own retail prices, and we do not guarantee any level of sales or profit.

4. Cancellations and refunds

You can cancel a pre-order at any time before you pay the invoice, at no charge.

If you have paid and we have not started production on your allocation, you can cancel for a full refund.

If we have not shipped your order by September 30, 2027, you can cancel for a full refund of everything you paid.

Refunds go back to the original payment method within 10 business days of the cancellation being confirmed.

Custom orders, including course boxes made for a specific golf course, cannot be cancelled once you have approved the design and production has started.

5. Delivery and shipping

We email you when your order is ready to ship and again when it ships. Delivery windows you pick are preferences that we will try to meet.

Risk of loss passes to you when the carrier delivers the order. Please inspect packages on arrival and tell us about visible damage within 7 days.

6. Damaged, defective or incorrect items

If an item arrives damaged, defective or different from your order, contact us within 14 days of delivery with your order number and a photo. We will replace the item or refund it, at our choice.

We do not accept returns of undamaged, correctly shipped items unless we agree in writing beforehand.

7. Product use and information

VTee is built for casual rounds and practice. It is not intended for use in competitions played under USGA or R&A rules.

VTee designs are patent pending. Product descriptions reflect design intent, and specifications may change before final production. Photos and renders are illustrations of the product.

Golf involves risk. Use products as intended and follow course rules and local safety guidance.

8. Brand and intellectual property

VTee names, logos, designs and website content belong to us or our licensors. You may not copy or use them without written permission, except to resell genuine VTee products.

For custom course orders you confirm you have the right to use the course name, logo and map details you give us, and that we may use them to make your order.

9. Privacy

We collect the details you give us (name, email, phone, facility, shipping address, order details) to respond to you, process orders and send updates you asked for.

We only text you if you tick the text-message box, and you can stop at any time by replying STOP. You can unsubscribe from emails with the link in any message.

We use service providers for hosting, email and payment processing, who handle data only to provide those services. We do not sell your information.

You can ask us to see, correct or delete your information at any time at wholesale@vteegolfco.com. We keep order records for as long as needed for tax and accounting.

10. Limits of liability

To the extent the law allows, our liability for any claim about an order is limited to the amount you paid for that order, and we are not liable for indirect or lost-profit losses. Nothing in these terms limits rights you have by law.

We are not responsible for delays caused by events outside our control, such as supplier, carrier or equipment problems.

11. Governing law and changes

These terms are governed by the laws of the State of California. We may update these terms, and the version in effect when you submit an order applies to that order.